Help center · Account & technical
Emails from Nextversity
Updated Aug 2026 · 2 min read
You control the optional emails in account settings, under Notifications. Transactional email, like receipts, password resets and certificate delivery, always sends.
What you can turn on or off
- Weekly progress digest: one email a week with what you finished and what is next.
- Learning reminders: a nudge when you have not opened a course in a while.
- New course announcements.
- Offers and news.
If our emails are not arriving
1.Check spam and the promotions tab.2.Add support@nextversity.com to your contacts, which stops most filtering.3.Check the address on your account is the one you are watching. Account settings shows it.4.Try a personal address if the account uses a work one. Corporate filters block a lot of automated mail.
Unsubscribing from the newsletter never affects receipts, password resets or certificates. Those are not marketing, and they always send.
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