Help center · Account & technical
Changing your email address
Updated Aug 2026 · 1 min read
Change it in the Account tab of account settings. One thing catches almost everyone out: the change needs confirming from both addresses.
1.Open account settings and go to the Account tab.2.Enter the new address and choose Change email.3.Open the confirmation email in your current inbox and click the link.4.Open the confirmation email in the new inbox and click that link too.
The change goes through once both are clicked. Clicking only one leaves it pending, which looks like a failure but is not.
Your billing email is separate. Update it in the billing portal too, so receipts go to the right place. And if you have lost access to the old inbox entirely, email support from the new address and we will verify it another way.
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